Security in NAB Online Banking

We are committed to maintaining the security of our systems, software, and networks to protect your data and wealth. Your awareness is a very important factor in ensuring this security.

 

Key security factor: Your awareness

NEUE AARGAUER BANK gives top priority to security in Online & Mobile Banking. It is also important that you stay alert. Please note the following points:

 

  • Do not share your user ID, password, or the SecureSign letter with anyone. NEUE AARGAUER BANK will never ask you to disclose your personal information via email, text message, telephone, or upload functionality.
  • Ignore suspicious or unexpected emails, don’t click on links, and don't open attachments.
  • Always start your online banking session on the official webpage which begins with onlinebanking.nab.ch and check the website certificate (the lock icon on the browser input line).
  • Use a secure password and do not use it for any other login.
  • Keep your software up-to-date and install an anti-virus program.
  • Don’t install applications from unknown websites.
  • All you need is the NAB SecureSign and NAB Online Banking app. Always use the official App Store or Play Store.

 

If you receive suspicious emails, telephone calls, or updates, contact the Online Banking support team or your Relationship Manager immediately. 

 

Cybersecurity and you

The purpose of this information brochure is to remind you about how to protect yourself, your assets and your personal data against online fraudsters.

Read the information brochure 
(available in German only) 

 
 

How we ensure security for you

NEUE AARGAUER BANK uses the newest technological systems to ensure your security during an online banking session. These include: 

  • Secure login through our SecureSign solution
  • Strong data encryption
  • Automated transaction monitoring and transaction signing, so that you have to explicitly confirm certain payments

 

To reduce the risk of unauthorized access and unauthorized payments by cyber criminals, specific features of the type and content of your entries are recorded and processed. These data are collected and processed exclusively for this purpose and are not accessible to third parties.

 

Highest security standards with SecureSign

With Online & Mobile Banking from NAB, you'll benefit from SecureSign – a state-of-the-art, easy-to-use security procedure. When you log in or make an individual payment, you will be shown an image that only you can scan. The SecureSign app is used to scan and decrypt the image.

More about SecureSign
(available in German only)

 

Receive additional security information

The Swiss Internet Security Alliance (SISA) helps make you aware of malware infections so that they can be removed from your computer.

 

Read SISA's tips from and carry out a security check.